Privacy Policy
Privacy Policy for SAAS-Based Software Platform for Petrol Pumps – PetroSmart
Effective Date: 23-07-2023
This Privacy Policy describes how the SAAS-based software platform (“Platform”) handles and protects the privacy of its users, specifically petrol pump owners, operators, and other authorized individuals who access and use the Platform’s services. This policy explains the types of personal information collected, how it is used, and the choices users have regarding their information.
1. Information Collected
1.1 Personal Information:
The Platform may collect personal information from users, such as:
– Name
– Contact information (e.g., email address, phone number)
– Business information (e.g., petrol pump name, address, tax identification number)
– Financial information (e.g., bank account details)
1.2 Usage Data:
The Platform may collect non-personal information about users’ interactions with the services, such as:
– Log files (including IP addresses)
– Device information (e.g., operating system, browser type)
– Usage patterns and preferences
2. Use of Information
2.1 Providing and Improving Services:
The Platform uses the collected information to provide its services, including managing stock, daily collections, receivables, stock alerts, accounts, and generating financial reports (e.g., balance sheet, profit and loss). This information helps improve the Platform’s functionality, user experience, and customer support.
2.2 Communication:
The Platform may use personal information to send important notifications, updates, and administrative messages related to the user’s account and services. These communications are considered an essential part of the Platform’s service and cannot be opted out.
2.3 Marketing and Promotional Communications:
With explicit consent, the Platform may send promotional emails or newsletters about new features, products, or other offerings. Users can opt out of receiving such communications at any time.
2.4 Aggregated Data:
The Platform may aggregate non-personal information and usage data to analyze trends, monitor the performance of the services, and improve the Platform’s features and functionality. Aggregated data does not identify individual users.
3. Data Retention
The Platform will retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws. Once the information is no longer needed, it will be securely deleted or anonymized.
4. Data Security
The Platform implements appropriate security measures to protect users’ personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular system audits, and staff training on data protection practices.
5. Sharing of Information
5.1 Third-Party Service Providers:
The Platform may engage trusted third-party service providers to assist in delivering its services. These providers have access to personal information only to perform specific tasks on behalf of the Platform and are obligated to maintain its confidentiality.
5.2 Compliance with Laws:
The Platform may disclose personal information if required to do so by applicable laws or in response to valid requests, such as court orders or government regulations.
5.3 Business Transfers:
In the event of a merger, acquisition, or any other change of control, the Platform may transfer personal information to the new entity or its affiliates. Users will be notified before any personal information becomes subject to a different privacy policy.
6. User Rights and Choices
6.1 Access, Correction, and Deletion:
Users can access, review, update, correct, or delete their personal information by contacting the Platform’s support team. However, certain information may be retained for legal or legitimate business purposes.
6.2 Communication Preferences:
Users can manage their communication preferences regarding marketing and promotional emails by following the instructions provided in such communications or by contacting the Platform’s support team.
7. Indian IT Act and Rules
The Platform complies with the relevant provisions of the Information Technology Act, 2000 (“IT Act”) and the associated rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
8. Confidentiality and Data Protection
The Platform understands the importance of maintaining the confidentiality and integrity of the data provided by users. It takes necessary precautions to ensure the protection of personal information and follows industry-standard practices to safeguard against unauthorized access, disclosure, alteration, or destruction of data.
9. Changes to this Privacy Policy
The Platform reserves the right to modify or update this Privacy Policy from time to time to reflect changes in its practices or as required by applicable laws. Users will be notified of significant updates via email or prominent notices on the Platform’s website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the Platform’s privacy practices, please contact us at [insert contact information].
Please note that this Privacy Policy only applies to the Platform and its services and does not cover any third-party websites, applications, or services that may be linked to or integrated with the Platform. Users are encouraged to review the privacy policies of such third parties before providing any personal information.